Frequently Asked Questions

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The performance and longevity of vinyl windows compare very favorably to those of other building materials, and vinyl often costs less to produce. Vinyl windows and doors are rapidly capturing a major market share as more builders and homeowners learn about vinyl's outstanding value and economy.

Condensation, or "sweating," is a natural occurrence on all windows and is caused by excess humidity, or invisible water vapor, present in the air. When this water vapor comes in contact with a surface which is at a cooler temperature, the vapor turns to visible droplets of moisture.

Don’t you love how easily your windows and doors open and close? Keep them operating smoothly by performing these simple steps:
• Vacuum dirt from sill and track areas regularly and before each washing.
• Check to make certain that drainage or weep holes are clear of dirt or obstructions.
• Moving parts in hardware should be lubricated regularly. We use Alum-a-lube lubricating spray.
• Check weather-stripping around operable window and door panels to be sure it seals evenly.

Glass Cleaning Do’s
DO clean glass with a mixture of mild dish soap and water.
DO rinse completely with clear water, then wipe dry with a soft cloth to avoid water spots.
DO clean screens by removing, the washing on a flat surface with mild soap and water and a soft brush. Rinse, wipe dry and reinstall.
Glass Cleaning Don’ts
DON’T wash glass in direct sunlight.
DON’T use petroleum-based cleaners or caustic chemicals on your glass.
DON’T use a razor blade, putty knife or abrasive pad to clean the glass as they may cause permanent damage to the finish or the glass.
DON’T use a high-pressure spray nozzle when rinsing your windows.

Your aluminum window frames can continue to look like new even years from now with regular care and maintenance.
Frame Cleaning Do’s
DO clean frames with a mixture of mild dish soap and water.
DO test cleaners on an inconspicuous area first.
DO rinse completely with clear water, then wipe with a soft cloth.
DO clean tracks and weep holes.
Frame Cleaning Don’ts
DON’T use a razor blade or putty knife or abrasive pad.
DON’T use any petroleum-based, abrasive or caustic cleaners or solvents because they might cause permanent damage to the frame finish.
DON’T use a high-pressure spray nozzle when rinsing your windows after washing.

Condensation on the inside of a window is the result of a higher air moisture content contacting lower temperatures on the glass. The higher the interior humidity and the lower the outside window temperature, the more condensation can occur.
Excessive interior humidity can lead to structural damage and health concerns if high moisture levels are sustained inside wall cavities. Wood rot, mold and mildew can result.
Check sashes for smooth adequate operation
Use manufacturer approved exhaust fans, especially when showering.
Install and use a dehumidifier.
Use ceiling fans to circulate air.
Open windows and doors whenever possible to allow interior moisture to escape.

If the windows are new and have not yet been exposed to a corrosive environment, use a light soap and water solution to wash the windows and rinse well. Apply a light car wax to the aluminum extrusion. Do not apply car wax without thoroughly cleaning the windows first. Salt deposits may be sealed to the extrusion by the wax, allowing the salt to continue to erode the aluminum.
If windows have already been exposed to the elements, use mineral spirits to remove any salt deposits, dirt, etc. Use a light soap and water solution to wash the windows and rinse well. Apply a light car wax to the aluminum extrusion. Do not apply car wax without thoroughly cleaning the windows first. Salt deposits may be sealed to the extrusion by the wax, allowing the salt to continue to erode the aluminum.
In corrosive environments, it is recommended that windows be rinsed regularly to reduce salt deposit build-ups and ease the annual cleaning process.